Puzzle #1 we were able to figure out. Puzzle #2 though was no way to figure out the path around the cube, even the hints didn't help. We received the solution, looked at the cube and couldn't see why that was the solution
Hi Kat,
Thank you for your feedback — we’re sorry to hear you had trouble with Puzzle #2. We’ve had hundreds of players successfully complete The Box, and over 92% of the reviews have been 5 stars, so this sounds like something might have gone wrong during assembly or with a small misunderstanding in how the cube was set up.
For cases like this, we always recommend reaching out to us first so we can help identify the issue and make sure everything works as intended. We put a lot of care into designing and testing every puzzle, and we’re more than happy to assist when something doesn’t add up.
We’ve already sent you a follow-up message and are awaiting your reply — we’ll get this sorted for you as quickly as possible.
Love these games!! So much fun and even the person who puts it together can play!
We loved this game for our kids cabin styled birthday party!! It was longer than expected which was a nice surprise but just take that into account if you do want to have it at an event it takes center stage!