Shipping policy

MysteryLocks ("we" and "us") is the operator of (https://mystery-locks.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

All the items in our store are digital items, available for instant download. We use a third-party download platform for delivering digital items, via the email address provided at checkout. After the payment is processed, an email with a download link is sent instantly to the customer.

2 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we can manually send the files to you.

3. Customer service

For all customer service enquiries, please email us at contact@mystery-locks.com