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GAME SUPPORT & COMPANION

Your Game Companion

Your Game Companion

Stuck on a clue? Need the mood music? Everything you need to solve MysteryLocks is right here — hints, the atmosphere playlist, answers, tips, and support.

Click to reach the desired section:

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PROGRESSIVE HINTS

Need a Nudge?

Progressive hints for each stage — start gentle, go bigger if you're really stuck.

Puzzle 1

Envelope 6715 contains: Puzzle 1 Story Card, 5 photographs.

Start by arranging the five photographs in order by the hidden digits concealed within the building facades.

Place the photographs side by side so the four bottom lines connect and continue from one image to the next.

Once the photographs are correctly ordered and connected, examine the designs of the

four keys, especially how their teeth are grouped.

Follow each horizontal line and observe how it drops down to the letters at the bottom.

The spacing and grouping of these drops match the key teeth patterns, showing you which key is being referenced and which digit it reveals.

Each line leads to bottom letters that spell out digits, revealing the four-digit code.

The first digit is SEVEN (7).

The second digit is FIVE (5).

The third digit is ONE (1).

The fourth digit is FOUR (4).

The code for Puzzle 1 is 7514. Open the enveloped labeled with this code.

Puzzle 2

Envelope 7514 contains: Puzzle 2 Story Card, a wooden board, 8 stained glass tiles, a placement instruction sheet.

Start by placing the eight tile groups on the board by matching the colors along their edges, as shown on the placement guide.

Once the tiles are correctly positioned, follow the tile reading order indicated on the guide

to spell out the digits that make up the code.

Once the photographs are correctly ordered and connected, examine the designs of the

four keys, especially how their teeth are grouped.

The first digit is SEVEN (7).

The second digit is ONE (1).

The third digit is FOUR (4).

The fourth digit is TWO (2).

The code for Puzzle 2 is 7142. Open the enveloped labeled with this code.

Puzzle 3

Envelope 7142 contains: Puzzle 3 Story Card, a large disk, a small disk, 3 photographs.

Start by arranging the three photographs in chronological order. The first photograph shows the shop display with the most items, while the last shows the fewest.

Place the mask cipher wheel on its base and set the date for each photograph to reveal a set of four symbol-containing shapes.

Each shape corresponds to one type of item in the shop display, while each symbol inside indicates the quantity of that item.

By comparing the changes across the three photographs, you can determine which shape represents each object and what number each symbol stands for.

Once all six symbols are identified, decode the sequence of four symbols on the story card to reveal the code.

The code for Puzzle 3 is 6143. Open the enveloped labeled with this code.

Puzzle 4

Envelope 6143 contains: Puzzle 4 Story Card, a fan, 6 music sheet fragments, a color and pattern grid, a fan reading instruction sheet.

Start by taking the hand fan and using each row in each section to uncover a hidden word.

Each row shows a specific combination of pattern and color. Use these as coordinates on the grid to translate each section into a word.

The six revealed words determine the placement order of the six music sheet pieces. For example, if the fan reveals Opera, that corresponds to the music sheet containing the words velvet, curtain, and singer— so that sheet is placed first.

Once all six fan words are decoded, arrange the music sheets in the correct order to reveal the outlines of four digits that form the four-digit code.

The code for Puzzle 4 is 6382. Open the enveloped labeled with this code.

Puzzle 5

Envelope 6382 contains: Puzzle 5 Story Card, a gold mask, a mask placement board, a colored diamond sheet, a diamond reading guide.

Start by placing the gold mask on its base using the guide lines. Through one eye hole, you reveal a set of four symbols, while the other eye hole reveals a letter.

The four-symbol set corresponds to the grid you must complete. Each rhombus tile is identified by the four symbols on its corners.

Use the mask on the base to find the letter that matches each group of four symbols, then fill that letter into the corresponding tile on the grid.

Continue marking each placement until all letters in the grid are revealed. Once the grid is complete, read the tiles in the order indicated in the instructions to spell out the four-digit code.

The first digit is SEVEN (7).

The second digit is ONE (1).

The third digit is NINE (9).

The fourth digit is SIX (6).

The code for Puzzle 1 is 7196. Open the enveloped labeled with this code.

Puzzle 6

Envelope 7196 contains: Puzzle 6 Story Card, a map of Venice, 4 navigation cards, 4 mysterious pieces.

Start by placing the four mysteriously shaped pieces on the map until you find the areas that match their shapes perfectly.

Near each placement, the map reveals a hidden direction word: north, south, east, or west.

Each direction is associated with one of the four shapes.

Read the navigation instructions in order (from I to IV) and carefully navigate the canals.

In the instructions, whenever you encounter one of the mysterious shape symbols, replace that symbol with its corresponding direction (north, south, east, or west) to continue.

As you follow each path, you will pass a pair of letters— one black and one red. Use these as coordinates on the map (black letters for horizontal coordinates and red letters for vertical coordinates) to reveal each digit hidden on the map, uncovering the four-digit code.

The first coordinate is EI.

The second coordinate is QC.

The third coordinate is IQ.

The fourth coordinate is BD.

The code for Puzzle 6 is 7853. Open the enveloped labeled with this code.

Puzzle 7

Envelope 7853 contains: Puzzle 7 Story Card, a circuit board, a placement letter placement guide, and 5 double-sided letter cards.

Place all letter cards in order, moon side up, so they spell ORFEN.

Follow each wire path one by one until you reach each station (first, second, third, and last).

Along each wire, you’ll encounter arrow symbols that instruct you to flip the corresponding letter cards—turning them from the moon face to the sun face, or vice versa.

By flipping the cards as directed, each station reveals a spelled-out word that represents a digit of the four-digit code.

Whenever a wire path ends, discard the used letter card and continue following the next indicated path until all four digits are revealed.

The code for Puzzle 7 is 7591. Open the enveloped labeled with this code.

The End

Envelope 7591 contains: The End Story Card, completion certificate

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SOUNDTRACK

Set the Mood

We built a Spotify playlist of tense, cinematic tracks to play while you crack the case — ticking clocks, distant whispers, and dramatic swells for every reveal.

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Listen on Spotify

Runtime: ~52 minutes — matches your session.

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Missing a Piece?

Our games are assembled by hand with great care, but on rare occasions a component may be missing or damaged in transit. If that happens, we're here to help.

1

Check the Envelope Contents section to make sure the item is actually missing.

2

Identify the missing or damaged item.

3

Email us with your order number and point of purchase

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Email Support

Missing components are sent as printable replacements.

We reply within minutes during business hours, or within a few hours when we're away.

RESET GUIDE

Reset for the Next Group

Ready for another team? Follow these steps to prepare your game for its next adventure.

1

Return the Components

Place every item back into its correct envelope using the Envelope Contents section found in the Hints section for each puzzle.

2

Reseal the Envelopes

Carefully reseal each envelope and place them back inside the box in random order.

3

Restore the Starting Materials

Place Alessandro's Letter, the Intro Story Card, and the Instruction Sheet on top of the envelopes so the next group begins exactly where the adventure starts.

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You Escaped!

Congratulations, detective — you cracked the case and made it out.

YOUR TIME

42:17

Share your time and challenge your friends to beat it.

ONE LAST THING...

Enjoyed Your Adventure?

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